The general terms of sale listed here are for the online purchase of products on the website www.kimal.it owned by:

Kimal S.r.l.
I.V.A. Game / Cod.Fisc.: 00180340549
Via V.E.Orlando, 10 - 06128 - Perugia

These sales conditions can be changed and updated at any time by Kimal S.r.l. and the buyer agrees to read them before placing each order.

The reference legislation for distance contracts is present in Section II of D. Lgs. 206 of 6 September 2005.
The contract will end through user/buyer access to the www.kimal.it website. Here, following the specified process, you will formulate the proposal to purchase the products.

The contract is concluded at the time of acceptance of the order by Kimal S.r.l. and the buyer will be notified by email of the acceptance of the order.
By submitting the order, the user implicitly declares that he has read and understood all the indications during the purchase process and that he fully accepts the general terms contained on this page. If the order is not accepted, kimal s.r.l. undertakes to notify the buyer in a timely manner.
Once the user has formulated the proposal to purchase online, it will be up to the user to print, download and save an electronic copy or to maintain these general terms of sale as provided for by D. Lgs. 206/2005.
It is denied any right of the buyer to damages or compensation and excludes any contractual or non-contractual liability for any damage, direct or indirect, to persons and/or things due to non-acceptance or evasion, total or in part, order. All communications addressed to kimal s.r.l. must be made only at the physical address specified on this page or by e-mail.

Proposals to purchase on the www.kimal.it site should be made exclusively by users with residence or domicile in Italy, over the age of 18 and provided with a regular tax code.
The prices of the products listed within the www.kimal.it site, which are offered to the public under art. 1336 c. c., include I. V. A. and all other taxes.
The sales prices are valid until you receive the notice of acceptance of the purchase proposal. The images/photos of the products on the site have only indicative value. If specific directions are missing in the order notes, there is no complaining about the lack of compliance of the purchase.

By transmitting their purchase proposal, the buyer gives his consent to the use by kimal s.r.l., of the fax machine, of the telephone, of e-mail.

The buyer will be able to make the payment of the products ordered through the following payment methods (always indicated online to the payment step of the purchase process):
a) PayPal
If Paypal is chosen as the payment method, the transaction will take place on servers owned by PayPal and can be finalized by the customer by debiting to their PayPal account or through a transaction made by credit card, filling in the fields of the form on the payment screen. Any misconduct related to the verification of that transaction will not be attributable to kimal S.r.l. Makes itself available to provide the assistance necessary to resolve the mishap.
b) Italian bank transfer early and registered to kimal s.r.l. 
Payment is made through a bank transfer. The IBAN coordinates of kimal s.r.l. are emailed to the customer, to the email address he provided during the purchase process, once the payment method has been chosen. For security and to shorten shipping times, the customer is asked for a fax copy or a scan of the transaction receipt;

If an order contains a product in greater numbers than the quantity of product available in stock in our warehouse, kimal s.r.l. guarantees the fulfillment of the order, as soon as possible and in the quantities indicated by the buyer.
If it is not possible to find the quantity of missing product, kimal s.r.l., after proper notice to the buyer and his express consent, undertakes to replace the missing product with a similar one for desired formulation and effects. 
If the purchaser does not accept the replacement of the product and a longer order time, (not greater than the 30 days under Article 54 of D. Lgs. 206/2005) kimal s.r.l. will send the ordered goods, in any case, to provided that the order value is greater than or equal to 50.00 (Euro fifty).
If the purchaser does not give his consent to wait for the time required for delivery (more than 30 days as provided by Article 54 of D. Lgs. 206/2005) and if the residual value of the order made should not be equal to or greater than 50.00 euros (fifty euros) Euro), the contract will be terminated and kimal s.r.l. will proceed to cancel the order immediately.

Before placing an order for hard-to-find products, it is advisable to send an email to ordini@kimal.it or call 075 5055143 to avoid unpleasant inconvenience.

Kimal s.r.l. is committed to having products ordered through couriers and/or shippers of his trust delivered to buyers.
Shipments are made from Monday to Friday, public holidays, Saturdays and Sundays are excluded. The delivery of the products usually takes place in 5-7 working days from the time of the conclusion of the order except for Sardinia and the smaller islands where the delivery time is to be considered 10 working days. At the time of payment notification, the products will be ready to be shipped. Kimal s.r.l. is committed to communicating errors of stock or difficulty in finding products that are no longer on the market to the buyer in a timely manner; in this case it undertakes to return the entire sum received including the shipping costs. At the time of shipment the buyer will be sent an email notification to monitor until the arrival at home the purchased goods. Upon delivery the buyer is required to check that the packaging is in good condition, otherwise he is allowed not to accept it, in addition, and if equipped with a room can photograph it thus attesting to the real condition of the packaging at the time of delivery. In the following hours you will be required to inform Kimal either by telephone number or to the ordini@kimal.it address that will solve the problem as soon as possible. The price of the shipment varies depending on the actual weight, or in some cases, the volumetric weight of the product and is indicated at the time of the selection of the product, thanks to the cart form.


It is of course forbidden for the buyer to indicate false and/or fantasy data in the registration procedure for the execution of this contract and communications related to it; personal data and email addresses must be strictly real and not belonging to third parties or fictional people. Kimal s.r.l. reserves the right to prosecute any violation in this regard and any abuse in the interests and protection of all consumers.

The buyer relieves Kimal of any liability arising from the issuance of incorrect tax documents due to errors regarding the data provided by the buyer, as the latter is solely responsible for their correct insertion of the same within the site.


By filling in the registration form in the registration procedure necessary to activate the process of carrying out this contract and the other communications connected to it, the buyer authorizes Kimal s.r.l. to communicate their non-sensitive personal data (residence, telephone number) to trusted couriers and / or forwarders used to deliver the purchased products in order to allow the delivery of orders. The aforementioned data are processed electronically in compliance with the laws in force and may be shown only at the request of the judicial authority or other authorities authorized for this purpose by law. Personal data will be communicated only to subjects delegated to carry out any activity necessary for the execution of this contract and will be disclosed exclusively for this purpose.

The processing of personal data takes place, also through electronic means, in compliance with the procedures established by art. 11 of Legislative Decree 30 June 2003 n. 196 to guarantee the consumer and for the protection of his rights, fundamental freedoms and dignity, with particular reference to confidentiality and the protection of personal identity. The processing of data will be carried out for the period of time necessary for the fulfillment of this contract. Personal data will not be disclosed to third parties. The user may request the deletion of his personal data by sending a communication by fax or mail to the company headquarters specified on this page.

Owner and manager of the collection and processing of personal data is:

Kimal s.r.l.

VAT number. / Cod.Fisc .: 00180340549

Via V.E.Orlando, 10 - 06128 - Perugia


The clauses of the warranty on this page replace any other warranty or condition, other than those required by law. All products sold by Kimal s.r.l. possess, pursuant to Legislative Decree n. 24/02, the manufacturer's standard warranty and 24-month warranty for lack of conformity. To take advantage of the warranty, the buyer must keep the invoice or transport document received when the goods are delivered. The manufacturer's guarantee is provided according to the procedures described in the documentation included in the product packaging covered by the warranty or assistance request.

The 24-month warranty applies, as defined by the DL n. 24/02, to a product that presents a lack of conformity, provided that the latter is used correctly and in accordance with its intended use and all that is provided in the attached technical documentation. In the event of lack of conformity, Kimal s.r.l. provides for repair or replacement of the product at no cost to the buyer.

If, for any reason, it was not possible for us to replace the product under warranty, Kimal s.r.l. may proceed, subject to notice to the purchaser, to send the latter a product of equal characteristics and value or to issue a discount voucher of the same amount that can be spent within 6 months on another item for sale on the site.

This warranty is transferable only if the current owner provides the original proof of purchase issued by Kimal s.r.l. In countries where the limitation of liability is not precluded, the maximum responsibility of Kimal s.r.l. it cannot under any circumstances exceed the amount paid by the purchaser for the purchase of the product, except for cases of malice or gross negligence.

Kimal s.r.l. declines all responsibility for incidental, special, indirect or consequential damages, except in cases of willful misconduct or gross negligence.

The declaration of any manufacturing defects must be made within two months of its discovery, under penalty of forfeiture according to the art. 1519-sexies c.c ..

The purchaser must make a specific complaint following the procedure indicated in point n. 9.


Information concerning the exercise of the right of withdrawal

A. Standard instructions on withdrawal pursuant to article 49, paragraph 4, of Legislative Decree 206/2005.

Right of withdrawal

You have the right to withdraw from the contract, without giving any reason, within 14 calendar days. The withdrawal period expires after 14 days from the day on which you or a third party other than the carrier and indicated by you acquires physical possession of the goods.

To exercise the right of withdrawal, you are obliged to inform us of your decision to withdraw from this contract by an explicit declaration (for example letter sent by post, fax or e-mail).

Our contact details are:

Kimal s.r.l.

VAT number. / Cod.Fisc .: 00180340549

Via V.E.Orlando, 10 - 06128 - Perugia

For this purpose you can also use the standard withdrawal form below or our online form, but it is not mandatory. To comply with the withdrawal deadline, it is sufficient for you to send the communication concerning the exercise of the right of withdrawal before the expiry of the withdrawal period.

Model withdrawal form pursuant to article 49, paragraph 1, lett. h (complete and return this form only if you wish to withdraw from the contract)


Kimal s.r.l.

VAT number. / Cod.Fisc .: 00180340549

Via V.E.Orlando, 10 - 06128 - Perugia

Email: ordini@kimal.it


With the present I / we (*) notify the withdrawal from my / our (*) sales contract of the following goods / services (*)

Ordered on (*) / received on (*)


Name of consumer (s)


Address of the consumer (s)


Signature of the consumer (s) (only if this form is notified in paper version)



(*) Delete the useless wording.

Effects of withdrawal

If you withdraw from this contract, you will be reimbursed for all payments made to us, including delivery costs (except for the additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery type from we offered), without undue delay and in any case no later than 14 days from the day we are informed of your decision to withdraw from this contract. These refunds will be made using the same payment method you used for the initial transaction, unless you have expressly agreed otherwise; in any case, you will not incur any fees as a result of such reimbursement

It is requested to send back the goods or to deliver them to us without undue delay and in any case within 14 days from the day on which you notified us of your withdrawal from this contract. The deadline is met if you send back the goods before the 14-day period expires.

The direct costs of returning the goods will be at your expense. You are only responsible for the decrease in the value of the goods resulting from the handling of the goods other than that necessary to establish the nature, characteristics and functioning of the goods.


All complaints must be sent through the form contained in the "contacts" section which must be filled in in each field. The buyer will receive an e-mail confirming the opening of the complaint procedure within three working days; in the same email will be provided all the instructions for the definition of the procedure and specify any requests for clarification or documentation to support the complaint. As per current legislation, the buyer, if more than six months after delivery of the product, will have to provide suitable documentation that certifies and provides certain proof that the lack of conformity already existed at the time of delivery, and not later. For any claims made within six months of delivery, Kimal s.r.l. reserves the right to verify the actual presence of the alleged defect, before proceeding to the solution requested by the purchaser or to the alternative solution provided for by law.


Kimal s.r.l. has the right to terminate the contract on this page by giving appropriate notice to the buyer and specifying the reasons; in this case the purchaser will be entitled only to the refund of the amount, if already paid. The fact that the payment is successful, carried out by the customer through one of the payment methods provided in this site and made explicit in point 2 of these conditions, and the obligations assumed by the buyer, are essential, and therefore the non-fulfillment of only one of the obligations clarified on this page by the purchaser will result in the termination of the contract as established by the former art. 1456 of the Civil Code, without the need for a judicial ruling, without prejudice to the right for Kimal s.r.l. to sue for compensation for any further damages.


Any disputes relating to the application, execution, interpretation and violation of purchase contracts stipulated online through this website is subject to Italian jurisdiction.